We are currently seeking motivated and client-oriented individuals to join a prominent cab service provider in Bangalore as a Customer Support Executive. This role offers a dynamic career path for candidates with solid communication abilities in English and at least one regional language, including Telugu, Kannada, Tamil, or Hindi. The position is ideal for both fresh graduates and those with prior experience, offering a competitive in-hand salary of ₹17,000 alongside performance-driven incentives and essential benefits.
Responsibilities
- Manage incoming customer inquiries and deliver prompt, effective solutions via telephone.
- Assist with ride bookings, address specific concerns, and process service requests.
- Uphold high standards of customer satisfaction through professional and courteous interactions.
- Resolve customer grievances and manage escalated issues with efficiency and tact.
- Document all customer interactions with precision and accuracy.
- Collaborate with internal teams to facilitate the timely resolution of reported problems.
Requirements
- Proficiency in verbal English communication combined with fluency in Telugu, Kannada, Tamil, or Hindi.
- Demonstrated capability in customer service management and problem-solving.
- A constructive mindset and readiness to thrive in a service-driven atmosphere.
- Fundamental proficiency in computer operations.
- Capacity to maintain productivity within a rapid-paced operational environment.
Job Location: Novel Tech Park, Bangalore
Benefits
Salary & Benefits:
₹17,000 In-Hand Salary
PF & Insurance Benefits
Performance-Based Incentives up to ₹8,000
? Experience: Freshers and Experienced Candidates Can Apply