Customer Support & Tax Assistant (US Shift) | Remote, Hyderabad

About Evergreen Taxfiler

Evergreen Taxfiler is a rapid-growing U.S.-based tax preparation and support service. We help individuals and businesses manage their taxes with accuracy, efficiency and trust. Our mission: "Reliable Tax Services for an Evergreen Future."

Position overview

We are looking for motivated, English-speaking professionals who can work during U.S. business hours (night shift, IST) from home and support our American clients with tax-related questions, documents and account updates. The role suits someone who enjoys client communication, values accuracy and wants to grow with a global company.

Job type: Fresher / Contractual, 12 months

Work location: Remote (work from home), based in Hyderabad or nearby. You will be asked to come in person occasionally, for example for onboarding, training and team meetings.

Shift: Monday to Saturday, 10 PM to 7 AM IST (about 10:30 AM to 7:30 PM U.S. Central time)

Responsibilities

- Call and email U.S. clients in clear, polite English
- Record the result of every call and short notes in our web portal
- Help with tax-filing documents, data entry and client record updates
- Follow up on callbacks and scheduled follow-ups
- Work with the U.S. team so filings move smoothly
- Keep client information private and secure (training provided). Never ask for or write down Social Security numbers, bank details or passwords.

Requirements
- Good spoken and written English




- Comfortable working the 10 PM to 7 AM IST night shift
- Basic computer skills (MS Office, Google Drive, web applications)
- Your own laptop, headset, stable broadband and a quiet room
- A phone number where we can reach you on WhatsApp
- Customer service or accounting experience preferred (not mandatory)
- Based in Hyderabad or nearby, able to attend in person occasionally

Salary and benefits
- Salary: INR 15,000 to 20,000 per month, based on experience

- Performance bonus

- Internet reimbursement

- Paid time off

- Training and growth opportunities

Why join us?
- Work with an international tax firm that is growing quickly
- Build communication and tax industry experience
- Performance-based bonuses and promotions

- Supportive management

How to apply Email your resume to [email protected] with the subject "Application - Customer Support & Tax Assistant". You can also apply on Indeed.

In your email, please include: your full name, your city, your WhatsApp number, and whether you can work the 10 PM to 7 AM IST night shift.

Questions about the job? Email [email protected]

We contact shortlisted candidates only on WhatsApp (message or call). Our WhatsApp number: +1 (945) 250-6125

Please do not call us by phone.

Website: www.evergreentaxfiler.com

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement
- Internet reimbursement
- Paid time off
- Work from home

Work Location: In person

📌 Customer Support & Tax Assistant (US Shift) | (Hyderabad)
🏢 Evergreentaxfiler
📍 Hyderabad