Customer Support Executive – International Voice Process

Company Description A leading Business Process Transformation company providing customer support and IT-enabled services across various industries, including Banking, Insurance, Healthcare, Retail, Technology and Telecommunications.

We are hiring Customer Support Executives for an International Voice Process. Candidates will handle customer queries and provide technical and service-related assistance while ensuring a positive customer experience.

Key Responsibilities

- Handle customer queries through international voice support.
- Provide basic technical troubleshooting and service assistance.
- Handle renewals, refunds and other customer requests.




- Escalate complex issues and maintain proper documentation.

Eligibility Criteria
- Any graduate.
- Freshers and candidates with up to 1 year of experience can apply.
- Excellent communication skills (Berlitz B2 level or equivalent).
- Basic technical troubleshooting knowledge.
- Solid customer service orientation.
- Willingness to work from office, including night shifts and rotational schedules.

Salary: ₹2.68 LPA – ₹3.40 LPA (based on experience and suitability). Pay: ₹240,000.00 - ₹340,000.00 per year

Work Location: In person

📌 Customer Support Executive – International Voice Process (Kochi)
🏢 AŚVA Alliance Foundation
📍 Kochi