Customer Care Executive (Hennur Gardens)

Customer Care Executive (Hennur Gardens)

12 Nov
|
Zap india technoligies
|
Hennur Gardens

12 Nov

Zap india technoligies

Hennur Gardens

Job Title: Customer Sales Executive

Department: Sales & Customer Relations

Job Type: Full-Time

Job Summary

We are looking for a motivated and customer-oriented Customer Sales Executive to generate sales, build strong customer relationships, understand customer requirements, and provide suitable products or services. The ideal candidate should have excellent communication, negotiation, and customer-handling skills.

Key Responsibilities

- Identify and approach potential customers through calls, emails, and direct interactions.
- Understand customer needs and recommend suitable products or services.
- Generate new business leads and convert them into sales.
- Handle customer inquiries and provide product or service information.
- Maintain strong relationships with existing customers.
- Follow up with prospective customers to close sales.
- Achieve monthly and quarterly sales targets.
- Prepare sales reports and maintain customer databases.
- Coordinate with internal teams to ensure customer satisfaction.
- Resolve customer complaints and provide effective solutions.

Required Skills
- Excellent verbal and written communication skills.




- Strong convincing and negotiation abilities.
- Good customer relationship management skills.
- Ability to achieve sales targets.
- Basic computer knowledge (MS Office, Excel, CRM).
- Problem-solving and interpersonal skills.
- Positive attitude and willingness to learn.

Qualification & Experience
- Education: Any graduate or equivalent qualification or 2nd PUC
- Experience: 0–3 years of experience in sales or customer service.
- Freshers can also apply.
- Experience in telesales, field sales, or customer relationship management is an advantage.

Key Performance Indicators (KPIs)
- Monthly sales target achievement.
- Number of current customers acquired.
- Lead conversion rate.
- Customer satisfaction and retention.
- Follow-up and sales performance.

Salary & Benefits
- Competitive salary based on experience.
- Attractive sales incentives.
- Performance-based bonuses.
- Training and career growth opportunities.

Pay: ₹18,000.00 - ₹35,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Customer Care Executive (Hennur Gardens)
🏢 Zap india technoligies
📍 Hennur Gardens

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