NoBroker is India’s first Proptech Unicorn, disrupting the real estate ecosystem by eliminating traditional middlemen and brokerage fees. We connect property owners, tenants, buyers, and sellers directly while offering end-to-end services, including Packers & Movers, Home Loans, Legal Agreements, and Home Services.
Customer Service Executive
- Inbound calling for customer service.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints,
provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Requirements
- Education- Graduation/HSC qualified.
- Excellent verbal and written communication skills.
- Positive Interpersonal skills, numerical and analytical ability.
- Decision making skills.
- Language required: English
- Proficient in MS-Office (Excel, Word).
📌 Customer Care Executive (Bangalore East)
🏢 NoBroker.com
📍 Bangalore East
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