- Respond to course and service enquiries in a timely and skilled manner.

- Coordinate follow-ups and maintain accurate records of enquiries and interactions.

- Support communication between learners and the team, ensuring seamless communication.

- Provide exceptional customer service, addressing learner queries and concerns.

- Collaborate with internal teams to resolve complex issues and improve overall customer experience.

- Analyze customer feedback and suggest improvements to processes and procedures.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Role: Customer Retention - Voice / Blended,

Industry Type: Education / Training,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

PG: Any Postgraduate

Key Skills analytical skillscommunication and interpersonal skillscommunication skillscrmcrm softwarecustomer carecustomer experiencecustomer feedbackcustomer service

📌 Customer Care Executive (Madurai)
🏢 E Careerpluz Info India
📍 Madurai