Department Kotak Mahindra Bank – Hardship Assistance Unit Reporting Relationship Reporting to Location Collections Manager Position Grade M1 – M2
- Monitoring and maintaining collection for the area.
- Managing repossession.
- Co-ordination with collection agency, repossession agent, sale of asset,
- Legal formalities.
- Graduate
- Min 2 – 5 years of experience in collections.
- Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed
Responsibilities
Collections Management: Monitor and maintain collection efficiency across assigned portfolios. Ensure timely follow-ups and resolution of delinquent accounts. Analyze collection trends and implement corrective actions. Repossession & Recovery:
Manage repossession activities in coordination with repossession agents. Oversee the sale of repossessed assets to maximize recovery.
Ensure compliance with legal and regulatory requirements during repossession. Agency & Field Coordination: Liaise with external collection agencies and field executives. Provide training and guidance to the collections team.
Conduct field visits when necessary to support recovery efforts. Legal & Compliance: Coordinate with legal teams for initiating and following up on legal actions. Ensure all documentation and processes are in line with bank policies and regulatory norms.