Corporate Salary Group is part of Retail Banking which manages end to end requirements of Salary customers through wide range of products & services including deposits, loans, investments & payment solutions, etc.
About the Role
Team Lead – Key Account Management (Corporate Salary) is a key role to:
- Building and maintaining strong relationships with key corporates, high-value clients, and Key decision makers
- Manage & grow the salary book component that comprises of Corporate Labels
- Continuously manage and hone the product, process & people to be the best in class in the
- banking industry
Key Responsibilities
- Client Relationship Management:
o Regular reviews: Conduct regular reviews of KAM performance o NTB Onboarding: Ensure smooth onboarding of new-to-bank clients o NTB Label Action: Actively pursue NTB label acquisition o CXO Account Tracking: Monitor and manage relationships with CXO-level executives o SLC activation: Drive activation of Salary Line Cards (SLC)
- Deliver on business targets:
o Label Acquisition – Acquire new clients within the assigned portfolio o Number of Accounts – Acquire the specified share of business from defined labels o NTB MDAB o Cross-selling and upselling – Identify opportunities to promote additional products and services to clients o Percentage of A/cs receiving salary credit – M3
ETB MDAB
- Portfolio Management o Performance Tracking - Track progress on various key metrics (eg COE, GH, Worksite, Pan India deals, Plants etc)
o PODs – Acquire and build PODs accounts o KDMs – Maintain regular engagement with KDMs o Performance Monitoring – Monitor monthly SLC% and premiumization in the mapped book o Corporate Activation – Ensure activation of corporates in the mapped book
- Team Co-ordination and Collaboration :
o Regional Head Cadence – Maintain regular communication with coverage and salary RHs o Joint discussions – Collaborate with RHs on opportunities and track conversions o ETB Label Tracking – Monitor inactive ETB labels and MDAB movement o Synergy – Work closely with Coverage, Branch Banking, and Salary Teams to ensure seamless client service
- Deliver on business targets for FD-RD/ Family Acs/ RAC / RFR/ TPP/ Cards/ Assets/ NPS
- Deliver on business targets in various segments individually & totally
- Ensure that all onboarding parameters are kept under check – TAT/ NFTR
- Ensure that attrition in the portfolio is within the agreed benchmark
- Adherence to compliance as defined from time to time
Qualifications: Optimal qualification for success on the job is:
- MBA / CA / Graduate with 10+ years of experience
Role Proficiencies: For successful execution of the job, the candidate should possess the following:
- Strong team-work with good leadership and motivational skills
- Strong analytical skills - ability to multi-task and handle sales complexities
- Ability to interact with multiple product groups within Corporate banking
- Robust understanding of MIS based sales management and implementation
- Digital platform comp