To provide intelligent inputs / strategies to the field Collection Team to improve the Collection efficiencies and the resultant reduction in credit losses
- Chance to assist collection team in following initiative at the Contact Center drive collections performance
- To implement Collection IT system.
- To coordinate with Risk team for pre-delinquency management figures and to institute Collection analytics for tracking DSA performance and profile segmentation.
4.To institute Collection Executive's productivity tracking mechanism.
- To Benchmark Industry Best Practices.
- To Track and Monitor Online Auction and Repo sales Vehicles.
- To Track and Monitor Skip Cases resolution.