- Service Supervision: Overseeing the assigned station or shift, ensuring that food and beverage service meets hotel standards.

- Guest Relations: Greeting guests, presenting menus, taking orders, and proactively handling guest complaints or feedback to ensure satisfaction.

- Staff Training & Leadership: Supervising, mentoring, and training junior servers, busboys, and waiters on restaurant protocols, etiquette, and service techniques.

- Operational Coordination: Managing the flow of service, coordinating with the kitchen to ensure prompt order delivery, and conducting pre-shift briefings.

- Menu & Sales Management: Possessing in-depth knowledge of the menu to suggest items and actively upsell, while monitoring menu quality and availability.

- Safety & Maintenance: Ensuring the dining area is clean, tidy, and compliant with safety, hygiene,



and sanitation regulations.

- Administrative Tasks: Managing inventory, handling billing, and preparing reports for management if necessary

- Leadership and Teamwork: Ability to lead a team while working collaboratively.

- Communication: Excellent interpersonal skills for interacting with guests and staff.

- Problem-Solving: Ability to remain calm under pressure and resolve issues efficiently.

- Multitasking: Managing multiple tasks and guest needs simultaneously

Job Types: Full time, Permanent

Pay: From ₹23,000.00 per month

Benefits

- Food provided

- Provident Fund

Work Location: In person

📌 CAPTAIN (food & Service Beverage Department) (Kochi)
🏢 Travancore court
📍 Kochi