Role & responsibilities

Hiring Customer Relationship & Sales Team

Company: Europian Beauty & Healthcare Pvt. Ltd.

Department: CRM, Customer Care & Business Development

Industry: Salon, Spa, Beauty Academy, Wellness & Franchise

1.Franchise Calling Executive

- Call prospective franchise investors.
- Explain Salon, Spa and Beauty Academy franchise opportunities.
- Qualify investors based on budget and location.
- Generate leads and schedule meetings with the franchise sales team.

1. Calling Executive

- Make outbound calls to new and existing customers.
- Contact salon clients and academy admission leads.
- Explain services, courses, packages and offers.
- Generate appointments and convert enquiries into customers.

1. Relationship Officer / Manager

- Manage existing customer relationships.
- Handle premium clients and customer retention.
- Generate repeat business through upselling and cross-selling.
- Manage CRM activities, follow-ups and team performance.

1. Customer Care Executive

- Call existing salon, spa and academy clients.
- Handle customer queries, complaints and feedback.
- Follow up on appointments, memberships and services.
- Improve customer satisfaction and retention.

Common Requirements
- Excellent Hindi and English communication.




- Good telephone handling and convincing skills.
- Basic computer, Excel and CRM knowledge.
- Target-oriented approach.
- Freshers and experienced candidates can apply.

Preferred candidate profile

Preferred Candidate Profile

- Good communication skills in Hindi and English.
- Confident in handling outbound and inbound calls.
- Strong customer relationship and convincing skills.
- Basic knowledge of computers, MS Excel, WhatsApp and CRM software.
- Ability to manage customer enquiries and regular follow-ups.
- Positive attitude, qualified behaviour and target-oriented mindset.
- Candidates with experience in telecalling, customer care, telesales, salon, spa, beauty or education industries will be preferred.
- Freshers with excellent communication skills are also welcome.

Gender: Male / Female Both can apply.

Perks and benefits

- BEST Salary Package.
- Performance-Based Incentives.
- Career Growth & Promotion Opportunities.
- Professional Training & Skill Development.
- Employee Rewards & Recognition.
- Supportive Work Environment.
- Salary Increment Based on Performance.
- Opportunity to Work with Multiple Business Brands.
- PF / ESIC Benefits, as applicable under company policy.

📌 Calling Executive,Customer Care Executive,Business Development BDE (Ranchi)
🏢 Europian Beauty And Healthcare
📍 Ranchi