Group Company: AU Small Finance Bank Limited

Designation: Branch Manager Swadesh Banking

Office Location:

Position description: #Position description#

Primary Responsibilities: #Primary Responsibilities#

Additional Responsibilities: #Additional Responsibilities#

Reporting Team

- Reporting Designation: #Reporting Designation#
- Reporting Department: #Reporting Department#

Educational qualifications preferred

#Education and Experience#

- Category: #Category#
- Field specialization: #Field specialization#
- Degree: #Degree#
- Academic score: #Academic score#
- Institution tier: #Institution tier#

Required Certification/s: #Required Certification/s#

Required Training/s: #Required Training/s#

Required work experience

- Industry: #Industry#
- Role: #Role#
- Years of experience: #Years of experience#

Job Brief:- We are seeking a dynamic and experienced qualified to lead and manage a branch of AU Small Finance Bank Limited within the Sales department. This role demands a strategic thinker with a strong background in financial services, capable of driving branch performance, ensuring regulatory compliance, and delivering exceptional customer service. The ideal candidate will be responsible for overseeing daily operations, managing a diverse team, and implementing sales strategies to achieve business growth and profitability. This position requires a deep understanding of banking products, risk management, and market trends to effectively serve the community and contribute to the bank's overall success.Responsibilities:-





- Lead and manage all branch operations to ensure efficient and compliant functioning in line with AU Small Finance Bank Limited’s policies and regulatory requirements.
- Develop and execute sales strategies to achieve branch targets for deposits, loans, and other financial products, driving revenue growth.
- Build, mentor, and motivate a high-performing sales and service team to deliver superior customer experiences and meet business objectives.
- Monitor and analyze branch performance metrics, preparing detailed reports for senior management and implementing corrective actions as needed.
- Ensure strict adherence to risk management protocols, internal controls, and audit requirements to safeguard the bank’s assets and reputation.
- Cultivate strong relationships with customers, local businesses, and community stakeholders to enhance the bank’s market presence and customer base.
- Manage branch budgeting, expense control, and resource allocation to optimize operational efficiency and profitability.
- Stay updated on industry trends, competitor activities, and regulatory changes to proactively adapt branch strategies and maintain compliance.
- Resolve complex customer issues and escalations promptly,



ensuring customer satisfaction and retention.
- Coordinate with central teams for product launches, marketing campaigns, and training initiatives to align branch activities with corporate goals.

Skill:-

- Branch Operations Management
- Sales Strategy Development
- Team Leadership and Development
- Customer Relationship Management (CRM)
- Regulatory Compliance and Risk Management
- Financial Analysis and Reporting
- Budgeting and Expense Control
- Conflict Resolution and Problem Solving
- Market and Competitor Analysis
- Product Knowledge in Retail and Small Finance Banking

Preferred Qualifications:-

- Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
- Minimum of 7-10 years of progressive experience in banking or financial services, with at least 3 years in a leadership role managing branch operations and sales teams.

Key Performance Indicators: #Key Performance Indicators#

Required Competencies: #Required Competencies#

Required Knowledge: #Required Knowledge#

Required Skills: #Required Skills#

Required abilities

- Physical: #Physical#
- Other: #Other#

Work Environment Details: #Work Environment Details#

Specific requirements

- Travel: #Travel#
- Vehicle: #Vehicle#
- Work Permit: #Work Permit#

Other details

- Pay Rate: #Pay Rate#
- Contract Types: #Contract Types#
- Time Constraints: #Time Constraints#
- Compliance Related: #Compliance Related#
- Union Affiliation: #Union Affiliation#

📌 Branch Manager Swadesh Banking (Rajasthan)
🏢 AU Small Finance Bank
📍 Rajasthan