12 Nov
|
Astrivion Ventures Private
|
Gurugram
12 Nov
Astrivion Ventures Private
Gurugram
? WE’RE HIRING | BILINGUAL / SPANISH QUALITY ANALYST ??
Astrivion Ventures Private Limited is looking for talented and experienced Quality Analysts to join our growing team!
? Location: Udyog Vihar, Phase 5, Gurugram
? Position: Bilingual / Spanish Quality Analyst
? Job Responsibilities:
- Monitor and evaluate Travel PPC calls.
- Perform quality audits of inbound and outbound travel sales calls.
- Evaluate call quality, communication skills, sales pitch and customer handling.
- Assess PPC (Pay Per Call) lead quality and agent performance.
- Identify gaps and provide constructive feedback to agents.
- Ensure compliance with quality standards and process guidelines.
- Prepare daily, weekly and monthly quality reports.
? Requirements:
- Fluency in Spanish and English.
- Experience in Quality Analysis / QA in Travel PPC or Pay Per Call processes preferred.
- Robust listening, analytical and communication skills.
- Knowledge of travel sales processes and call quality parameters.
? Interested candidates can share their updated CV at:
[email protected]
? Contact: (phone hidden)
? Know someone suitable for this role? Please share this opportunity with them!
Join Astrivion Ventures Private Limited and grow with us!
📌 BILINGUAL / SPANISH QUALITY ANALYST (Gurugram)
🏢 Astrivion Ventures Private
📍 Gurugram