We are looking for a customer-oriented professional to manage loan application processes, assist customers with loan requirements and ensure smooth coordination throughout the loan journey.
Key Responsibilities
- Interact with customers to understand their loan requirements.
- Explain loan products, eligibility criteria and documentation requirements.
- Assist customers with loan applications and document collection.
- Follow up on pending documents and application status.
- Coordinate with internal teams for loan processing and disbursement.
- Resolve customer queries and maintain accurate records.
Requirements
- Graduate in any discipline.
- 2–4 years of experience in banking, NBFC or loan operations.
- Knowledge of loan products, documentation and application processing.
- Strong communication, customer handling and coordination skills.
- Proficiency in MS Excel and basic computer applications.