- Handle customer calls from Australia with a focus on providing excellent service.
- Process customer queries related to banking products and services.
- Maintain accurate records of all interactions with customers using CRM software.
- Meet performance targets for call handling time, quality, and resolution rates.
- Collaborate with team members to achieve shared goals.
📌 Australian Voice Process (Kolkata)
🏢 Wipro
📍 Kolkata
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