To ensure effective management and conversion of leads by qualifying prospective customers, generating site visits, maintaining accurate CRM records, and providing timely reports, in coordination with the Sales and Digital Marketing teams, thereby supporting the organization’s sales conversion and revenue objectives.
Job Responsibilities:
- Handle incoming leads from various sources and ensure timely customer contact.
- Qualify leads based on customer requirements, budget, location preferences, and purchase timelines.
- Follow up with prospective customers and maintain regular communication to generate site visits.
- Schedule site visits and coordinate with the sales team for effective lead handover.
- Maintain accurate lead records, customer interactions, and follow-up status in CRM/SFDC.
- Ensure proper lead management, including timely updates and closure of pending leads as per the standard process.
- Prepare daily and periodic reports on lead status, call performance, lead qualification, and site visit generation.
- Coordinate with the sales and digital marketing teams to improve lead quality and conversion.