No.26, 2nd Floor, Raghavaiah road, T.nagar, Chennai - 17
Languages to be known: English and Tamil
UG Degree: Any Degree
Experience: 3 to 5 years of experience in customer service/support
Suitable profile: Female – Married with kids
Skills required:
- Positive communication and basic excel skills
- Data management
Willing to travel - mainly for SDO, CSO meeting, Prodigy – Approx 10 days in a year
Job Responsibilities
1. LCL Management - Supporting the franchises in their backend operations.
2. Arranging Programme Training for CIs and LCLs.
3. Supporting in collecting training Payments
4. Preparing business, review trackers & data analytics
5. Support during prodigies.
6. Team Management
7. Payment collection (CI training Payment collection)
8. The number of LCLs required to be supported / managed - 30 to 50 Approx
9. Additional responsibilities - need to support, all Area prodigy, State AGC, HO support
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