Counsellors are Client Counsel responsible for day-to-day planning and execution of the client campaign. You are also the knowledge managers of the team. You will essay two critical roles: working with your Partner or Principal to develop holistic science-based campaigns and executing what they have planned. This role comes with the responsibility of delivering an outstanding service experience.
What we expect you to do every day?
Financial
- Provide support in writing winning proposals and pitches
- Grow revenue & repeat business from clients served
- Ensure timely & accurate invoicing and collection of dues from clients
- Be frugal and conscious of expenditure
- Conserve resources to improve profitability of the advisory
Client
- Support the strategic planning of the client’s reputation campaign
- Support as a Client Counsel responsible for day-to-day planning
- Support execution of the client campaign and day-to-day client interaction
- Translate strategy into actionable plans
- Support client campaigns through effective media relations
- Support the discovery of insights and message to inform the client campaign
- Support the integration with The Astrum Centre services & affiliates
- Lead the conversations with stakeholders wherever needed on behalf of client
- Manage the day-to-day execution of client’s campaign
- Maintain an updated and accurate constellation of stakeholders
- Collaborate with Astrum teams to deliver effective and seamless service
- Develop the campaign review for the client
- Be the knowledge manager of the team
- Develop an informed point-of-view and support it with data & insights
Advisory
- Own workstreams and deliverables
- Learn from every experience & seek new opportunities to learn & grow
- Live The Astrum values at all time
- Lead by setting a personal example. Live the Astrum Values
- Live The Astrum Way
- Promote learning & knowledge sharing within the advisory
- Protect & grow the reputation of the advisory
Role Knowledge, Skills & Attitudes
What will help you excel in your role?
Knowledge: You have a
- Sound understanding of fundamentals of reputation management
- Sound understanding of positioning, branding, online reputation management
- Sound understanding of conducting opinion polls & research tools
- Sound grasp of media functioning & how journalists work
- Sound grasp of current affairs & business
Skills: You are able to
- Think ahead, anticipate problems before they occur
- Synthesis simple situations into clear understanding
- Analyse and interpret simple data
- Negotiate your point of view; pitch your story convincingly
- Develop error free, simple & transparent copy
- Write simple reports, presentations & succinct memos
- Make presentations to a group
- Multitask and get things done
- Get the best out of MS Office Suite
- Manage your time efficiently
- Handle with maturity inter-personal conflict
- Develop & maintain a professional network of journalists & influencers
Attitude: You
- Are deeply committed to a career in reputation management
- Are hungry to learn and forever in pursuit of excellence
- Are apolitical and set the bar high in professional conduct and ethics
- Are not a clock watcher
- Are not afraid of failure
- Are not afraid to speak the truth
- Are not afraid to accept your mistake or make excuses
- Are not afraid of working with smarter and sharper colleagues
- Are generous in forgiving others
- Always put the team ahead of yourself
- Always speak your mind while respecting the views of others
- Deliver what you promise and only promise what you can deliver
- Challenge the conventional
- Get things done with an eye on results
- Pay great attention to detail
- Celebrate diversity in age, gender, faith and culture
- Pursue your passions beyond work
- Get things done with an eye on results
- Pay great attention to detail
- Celebrate diversity in age, gender, faith and culture
- Pursue your passions beyond work