Description

6+ years of experience in ServiceNow ITAM development with Intune integration experience.

Configure, implement, and support ServiceNow IT Asset Management (ITAM) capabilities.

Work with Hardware Asset Management (HAM) and Software Asset Management (SAM/SAM Pro) processes.

Manage the asset lifecycle, including asset creation, inventory, allocation, transfer, retirement, and disposal processes.

Maintain alignment between Asset Management and CMDB records.

Configure and troubleshoot ServiceNow Service Mapping for business and application services.

Work with ServiceNow Discovery, MID Servers, credentials, patterns, and CMDB relationships as required for Service Mapping.

Analyze discovery and Service Mapping issues, including missing CIs, incorrect relationships, identification/reconciliation issues, and incomplete application maps.

Have working knowledge of Microsoft Intune integration with ServiceNow, particularly around importing device/inventory information into ServiceNow.

Troubleshoot integration and data-quality issues between Intune, ServiceNow CMDB, and Asset Management.

Understand IRE (Identification and Reconciliation Engine) concepts and help prevent duplicate or conflicting CI records.

Work with technical and business stakeholders to understand ITAM, CMDB, Discovery, and Service Mapping requirements.

Support testing, defect resolution, deployment, documentation, and production support activities.

Follow ServiceNow development and configuration best practices.

Strong hands-on experience with ServiceNow ITAM.

Experience with Hardware Asset Management (HAM) and/or Software Asset Management (SAM).

Valuable understanding of ServiceNow CMDB, CI classes, relationships, and data quality.

Hands-on experience or strong knowledge of ServiceNow Service Mapping.

Knowledge of ServiceNow Discovery and MID Server.

Understanding of IRE and CMDB reconciliation concepts.

Knowledge of Microsoft Intune integration with ServiceNow.

Ability to troubleshoot integrations and CMDB/asset data issues.





Good communication and stakeholder-management skills

ServiceNow ITOM Visibility experience.

Experience with Discovery patterns and Service Mapping patterns.

Knowledge of IntegrationHub / REST APIs.

Exposure to other endpoint/inventory integrations such as Microsoft SCCM/MECM.

ServiceNow CSA, CIS-ITSM, CIS-Discovery, or ITAM-related certifications would be advantageous.

Experience working in enterprise environments with large CMDB and IT asset inventories.

Enable Skills-Based Hiring No ECMS REQ IDAdditional Details

- ECMS REQ ID : 462468Y26
- Project Location 1 : KRNK | BANGALORE
- Project Location 2 : (No Value)
- Project Location 3 : (No Value)
- Project Location 4 : (No Value)
- Delivery SPOC : Prasad Gabriel
- Relevant Experience : 6-7 years
- Mandatory skills : Strong hands-on experience with ServiceNow ITAM.Experience with Hardware Asset Management (HAM) and/or Software Asset Management (SAM).Good understanding of ServiceNow CMDB, CI classes, relationships, and data quality.Hands-on experience or strong knowledge of ServiceNow Service Mapping.Knowledge of ServiceNow Discovery and MID Server.Understanding of IRE and CMDB reconciliation concepts.Knowledge of Microsoft Intune integration with ServiceNow.Ability to troubleshoot integrations and CMDB/asset data issues.Good communication and stakeholder-management skills.
- Desired skills : ServiceNow ITOM Visibility experience.Experience with Discovery patterns and Service Mapping patterns.Knowledge of IntegrationHub / REST APIs.Exposure to other endpoint/inventory integrations such as Microsoft SCCM/MECM.ServiceNow CSA, CIS-ITSM, CIS-Discovery, or ITAM-related certifications would be advantageous.Experience working in enterprise environments with large CMDB and IT asset inventories
- Domain (Industry) : RCL
- BGC (Before onboarding / After onboarding) : PreOB
- Total Experience (Ex. 5-7 Years) : 6-7 years
- BGC Details : NA
- BGC Vendor : NA
- Mode of Interview : Face to Face
- WFO / WFH / Hybrid : Hybrid
- Please enter shift timings : NA
- Shift Timings : Others

📌 462468_ServiceNow ITAM Developer with Intune integration to ServiceNow (India)
🏢 Trigent Software
📍 India