Aza is India’s premier designer wear marketplace, connecting discerning customers with the finest luxury and indie fashion labels. As we scale our digital footprint, we’re seeking a strategic, data-driven leader to spearhead digital marketing, customer acquisition and revenue growth.
Job Description
- Exhibit behaviour of “Customer Priority” – importance to clients above all things.
- Greet & engage all customers, identify customer needs, provide accurate information to queries & show sincere enthusiasm.
- Effectively present the product to the customer in terms of features / advantages / applications / pricing / serviceability and demonstrate up-selling & link selling.
- Achieve monthly, quarterly & annual sales targets of the Store.
- Adhere to established SOP for customer service, VM, store ambience and other store-related aspects.
- Share feedback and insights on customers' experiences with the store manager to enhance the same.
- Keep track of the latest market trends and competition.
- Assist with all others duties as directed from superiors, from time to time.