Job Description – Health Insurance Sales Executive

Industry: Insurance / BPO
Process: Health Insurance
Designation: Insurance Sales Executive

Job Summary

We are hiring enthusiastic and motivated candidates for the Health Insurance Sales Process. The candidate will be responsible for promoting health insurance products, understanding customer requirements, explaining policy features and benefits, and converting potential leads into successful sales. The ideal candidate should have strong communication, convincing, and customer-handling skills with a target-oriented mindset.

Roles & Responsibilities

- Make outbound calls to prospective customers from the provided leads.
- Handle inbound calls and customer inquiries related to health insurance.
- Explain health insurance policies, coverage, premiums, benefits, exclusions, and claim procedures.
- Understand customer needs and suggest suitable health insurance plans.
- Promote individual, family floater, and other relevant health insurance policies.
- Explain policy terms, waiting periods, sum insured, and renewal benefits.
- Generate leads and convert prospective customers into policy buyers.
- Follow up with interested customers to close sales.
- Handle customer objections and provide appropriate solutions.
- Achieve daily, weekly, and monthly sales targets.
- Maintain customer information, call records, and sales updates in CRM.
- Ensure proper documentation and compliance with insurance regulations and company policies.

Required Skills & Qualifications

- Excellent verbal communication skills in English.




- Versant Level 3/4 equivalent communication proficiency.
- Knowledge of Hindi, Tamil, or Kannada will be an added advantage.
- Basic understanding of health insurance products and policy features.
- Solid sales, negotiation, and convincing skills.
- Knowledge of insurance terminology, premiums, coverage, and claims.
- Ability to explain policy benefits and exclusions clearly.
- Strong objection-handling and lead-conversion skills.
- Ability to build customer rapport over telephone conversations.
- Basic computer knowledge, including MS Excel and CRM software.
- Good listening, problem-solving, and customer relationship management skills.
- Self-motivated and comfortable working with sales targets.

Preferred Candidate Profile

- Candidates with experience in health insurance sales, general insurance, life insurance, telesales, or insurance advisory are preferred.
- Freshers with excellent communication and convincing skills can also apply.
- Candidates should be comfortable handling inbound and outbound calls.

Key Insurance Skills

- Health Insurance Product Knowledge
- Policy Coverage & Benefits Explanation
- Premium and Sum Insured Understanding
- Waiting Period & Exclusion Knowledge
- Family Floater & Individual Health Plans
- Insurance Lead Generation
- Policy Sales & Conversion
- Customer Needs Analysis
- Insurance Renewal & Cross-Selling
- Objection Handling & Negotiation
- Customer Relationship Management
- Insurance Documentation & Compliance

Pay: ₹200,000.00 - ₹300,000.00 per year

Work Location: In person

📌 Insurance Sales Officer (Indore)
🏢 Hirevoo
📍 Indore