The Sales Executive will be responsible for developing new business opportunities, maintaining strong customer relationships, achieving assigned sales targets, and promoting the company's products. The role requires excellent communication, negotiation, and customer-handling skills to drive business growth and contribute to organizational objectives.
2. Key Roles & Responsibilities
- Identify and develop new customers and business opportunities within the assigned territory.
- Promote and sell company products to achieve monthly and annual sales targets.
- Maintain strong relationships with existing customers and ensure customer satisfaction.
- Conduct regular market visits to identify business opportunities and competitor activities.
- Generate leads, follow up on enquiries, and convert potential customers into business.
- Prepare and submit daily sales reports, market visit reports, and other required updates.
- Ensure timely collection of outstanding payments from customers.
- Coordinate with internal departments to ensure smooth order processing and product delivery.
- Monitor market trends, competitor pricing, and customer requirements.
- Ensure proper product knowledge and communicate product features and benefits to customers.
- Participate in promotional activities, sales campaigns, and business development initiatives.
- Maintain professional conduct and comply with company policies and procedures.
3. Key Performance Indicators (KPIs)
KPI
Performance Measurement
Sales Target Achievement
Monthly sales target
Customer Acquisition
Number of new customers
Customer Retention
Existing customer relationship
Payment Collection
Timely outstanding collection
Market Coverage
Number of customer/market visits
Sales Growth
Monthly and quarterly growth
Reporting
Timely and accurate sales reports
4. Educational Qualification
- Bachelor's Degree or Diploma in Business Administration, Marketing, or a related field.
- Candidates with relevant sales experience will be preferred.
5. Experience
- 1–3 years of experience in sales or business development.
- Experience in mobile phones, consumer electronics, or mobile accessories will be an added advantage.
- Freshers with strong communication and sales skills may also be considered.
6. Required Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong negotiation and convincing abilities.
- Customer relationship management.
- Target-oriented approach.
- Market knowledge and business development skills.
- Positive product knowledge and learning ability.
- Time management and planning skills.
- Basic computer and MS Excel knowledge.
- Ability to work independently and as part of a team.
7. Personal Attributes
- Self-motivated and result-oriented.
- Positive attitude and professional behaviour.
- Willingness to travel within the assigned territory.
- Ability to work under pressure and achieve targets.
- Strong sense of responsibility and accountability.
8. Expected Outcomes
- Consistent achievement of assigned sales targets.
- Expansion of the customer base.
- Improved customer satisfaction and retention.
- Increased market presence and business growth.
- Timely reporting and effective coordination with the sales team.