Develop delivery routes and maintain contact with drivers throughout the day
- Collaborate with management to modify daily routes to accommodate the needs of customers
- Act as a communication liaison through the two-way truck radio system and answer incoming phone calls from drivers on the road
- Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes
- Monitor any sudden route changes or road construction issues and work with drivers to establish current routes for timely deliveries