Responsible for management of a Large fleet of vehicles of own and market vehicles and ensuring proper maintenance of vehicles and customer satisfaction
- In charge of the day to day operations of the fleet to ensure timely delivery of material for the customers
- Efficiently managing a team of drivers and vehicles
- Responsible for all of the dispatching, routing, and tracking of delivery vehicles
- Ensuring company compliance of all transport policies, legislation and procedures
- Being the first point of contact for all drivers
- Making sure that all transport fleet vehicles are properly maintained and serviced
- Ensuring that customers get highest levels of service
- Maintaining accurate administrative record
- Organizing vehicle checks
- Identifying operational issues, potential problems and opportunities
- Resolving and managing queries and complaints courteously and efficiently
- Appraising staff performance and also taking disciplinary measures when required
- Able to work diplomatically in a unionized workplace