Government Relationship Executive - IT & Non-IT (Govt. Clients Preferred)

Job Summary: We are looking for a proactive and responsible Client Relationship Executive to manage and support our existing client base, primarily government clients. This role involves handling both IT and non-IT product requirements , ensuring smooth coordination from order collection to delivery, and maintaining long-term client relationships.

Key Responsibilities:

- Visit existing government and institutional clients to collect product/service requirements and confirm orders (IT & Non-IT).
- Respond to client calls professionally and provide timely updates on work status, order progress, and delivery.
- Deliver ordered items to clients and ensure proper documentation.
- Coordinate with OEMs, vendors, or manufacturers for order fulfilment and obtain necessary authorizations (including GeM - Government e-Marketplace).
- Manage end-to-end tasks related to client service and delivery - from requirement gathering to after-delivery support.
- Build and maintain strong relationships with clients, ensuring high satisfaction and repeat business.

Qualifications:

- Experience in sales, client service,



or delivery coordination (IT/Non-IT products/services).
- Prior experience working with government clients or on the GeM portal is preferred.
- Good communication and interpersonal skills.
- Basic understanding of both IT and non-IT procurement is a plus.
- Must be comfortable with field visits and client interaction.
- Self-motivated and organized, with solid follow-up skills.

Salary : 15,000 - 32,000 per month

plus travel and mobile allowance, and performance incentives

Benefits :

- Travel and communication allowance
- Incentives based on performance
- Exposure to both IT and non-IT sectors
- Experience working with government procurement processes
- Growth opportunities within the company

Job Type : Full time

Schedule:

- Day shift
- Monday to Saturday
- Local travel involved

Experience :

- Client Service/Sales: 1 year (preferred)
- Government Client Interaction: 1 year (preferred)

License/Certification:

- Driver’s License (preferred)

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Government Business Excutive (Palam)
🏢 IMMORTAL Technologies
📍 Palam