About the Role

We are looking for a dynamic and detail-oriented Senior Executive - Sales & Operations to manage the end-to-end post-sales customer journey, key account support, and supply chain coordination at Ganesh Enterprises . In this role, you will bridge the gap between field sales, warehouse logistics, and accounts to ensure smooth order processing, timely deliveries, and prompt payment collections across our distributor, up-to-date trade, and institutional buyer networks.

Key Responsibilities

- Order Processing & Fulfillment : Manage daily B2B order intake, track dispatches from the warehouse, and ensure on-time delivery to distributors, retail channels, and corporate clients.
- Payment Collections & Credit Tracking : Regularly follow up with clients and channel partners on outstanding payments, maintain payment trackers, and work with Accounts to keep credit cycles in check.
- Sales & Logistics Sync : Collaborate daily with field sales managers, warehouse staff, and transport partners to optimize order fulfillment and prevent dispatch delays.
- Documentation & MIS : Maintain organized records of rate lists, customer ledgers, tax invoices, and generate daily/weekly Sales & Operations MIS reports in MS Excel.
- Client Relationship Support : Address customer feedback, resolve order discrepancies or damage claims, and support seasonal high-volume demands (e.g., festive corporate gifting).

Key Requirements

- Experience :



5-6 years in Sales Operations, Order Management, or B2B Customer Support—preferably in FMCG, packaged food, or commodity trading.
- Technical Skills : Strong proficiency in Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, data entry) and MS Word.
- Communication : Clear and effective communication skills in Bengali, Hindi, and English .
- Skills : Strong organizational habits, multi-tasking abilities, sharp follow-up skills, and a practical understanding of supply chain workflows.
- Mobility : Must own a two-wheeler for periodic visits to local distribution centers, clients, or market hubs across Kolkata.

Why Join Us?

- Drive a pivotal function connecting sales execution directly with logistics and finance in a established Kolkata-based dry fruit FMCG setup.
- Gain broad end-to-end operational exposure across distribution, supply chain management, and client account retention.
- Work closely with senior leadership in a fast-paced, high-growth environment.

Pay: ₹22,000.17 - ₹26,000.74 per month

Ability to commute/relocate:

- Burrabazar, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- How Soon You Can Join

Experience :

- B2B sales: 3 years (preferred)
- Operations management: 3 years (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: In person

📌 Senior Executive - Sales & Operations (Kolkata)
🏢 Ganesh Enterprises
📍 Kolkata