Job Location : Ahmedabad, Gujarat

Experience : 4-6 Years

Role Overview - Key Responsibilities Service Cloud - Customize and configure Case Management, Omni-Channel, Service Console, Entitlements & SLAs .

- Build automation using Flows, Process Builder, Assignment Rules, Auto Responses , and escalation processes. Field Service Lightning (FSL) - Configure Service Appointments, Work Orders, Work Types, Skills, Territories, and Scheduling Policies .

- Develop and customize FSL components including Mobile App configurations, Lightning pages, and custom automation .

- Implement FSL optimization, dispatcher console enhancements, and inventory/asset management workflows. Technical Development - Develop in Apex (Classes, Triggers), LWC, Visualforce, SOQL/SOSL , and Lightning App Builder.

- Build scalable integrations using REST/SOAP APIs , middleware connectors, and external system integrations (ERP, CRM, Mobile Apps).

- Deploy using Change Sets, SFDX, Git, CI/CD pipelines . Collaboration & Quality - Work with functional consultants, service teams, and business stakeholders to translate requirements into technical solutions.

- Conduct code reviews, unit testing, troubleshooting, and performance optimization.

- Ensure compliance with Salesforce development best practices and security guidelines. Required Skills :





- 4-6 years of Salesforce development experience.

- Solid expertise in Service Cloud and Field Service Lightning (FSL) implementations.

- Hands-on experience with Apex, LWC, Visualforce, Flows, SOQL/SOSL .

- Good understanding of Salesforce data security, sharing rules, and role hierarchy.

- Experience with integrations using REST/SOAP , Platform Events, and API-based workflows.

- Ability to work in Agile/Scrum environments with cross-functional teams. Good to Have - Salesforce Certifications:

- Platform Developer I (Must Have) :

- Service Cloud Consultant :

- FSL (Field Service) certification

- Experience working with CTI integrations or service automation tools.

- Exposure to DevOps tools like Copado, Gearset , or Jenkins.

- Experience in multi-cloud environments (Sales, Experience, Marketing Cloud). About Us

- Perigeon Software specializes in delivering scalable and modern digital transformation solutions across Salesforce, Microsoft Dynamics CRM, and enterprise integration platforms. With a team of certified professionals, we focus on creating seamless CRM, service, and field operations experiences for global clients. Our mission is to build impactful, efficient, and future-ready technology solutions that drive business growth and operational excellence.

📌 Salesforce Developer - Service Cloud + Fsl (Ahmedabad)
🏢 Perigeon Software
📍 Ahmedabad