Responsibilities : Design and implement scalable and secure cloud-based solutions using Azure to meet business requirements and ensure optimal performance.
Collaborate with stakeholders to understand business needs and translate them into technical specifications and architectural designs.
Develop and deploy conversational AI solutions using Kore Agent Assist and Kore.AI to enhance customer interactions and automate workflows.
Provide technical expertise and guidance to development teams ensuring adherence to best practices and architectural standards.
Conduct thorough assessments of existing systems and recommend improvements to enhance efficiency scalability and security.
Oversee the integration of Azure services with Kore.AI platforms to create seamless and intelligent solutions.
Ensure the architecture aligns with organizational goals and complies with industry standards and regulations.
Monitor and evaluate the performance of deployed solutions identifying areas for optimization and implementing necessary changes.
Collaborate with cross-functional teams to ensure successful project delivery within defined timelines and budgets.
Stay updated with the latest advancements in Azure Kore Agent Assist and Kore.AI technologies to incorporate innovative solutions into projects.
Document architectural designs technical specifications and implementation plans for reference and knowledge sharing.
Provide mentorship and technical support to team members fostering a culture of continuous learning and improvement.
Work closely with quality assurance teams to ensure the reliability and functionality of deployed solutions.
Qualifications : Demonstrate expertise in designing and implementing solutions using Azure including experience with cloud architecture and deployment.
Showcase proficiency in developing conversational AI solutions using Kore Agent Assist and Kore.AI platforms.
Exhibit solid problem-solving skills with the ability to analyze complex technical challenges and propose effective solutions.
Possess excellent communication and collaboration skills to work effectively with diverse teams and stakeholders.
Display a solid understanding of security best practices and compliance requirements in cloud-based environments.
Highlight experience in integrating multiple systems and platforms to create cohesive and efficient solutions.
Demonstrate a commitment to staying updated with emerging technologies and industry trends to drive innovation.
Showcase a proven track record of delivering successful projects within defined timelines and budgets.
Possess a strong foundation in software development methodologies and lifecycle management.
Exhibit the ability to document technical designs and implementation plans clearly and comprehensively.
Highlight experience in mentoring and guiding team members to achieve technical excellence.
Demonstrate a customer-centric approach to designing solutions that enhance user experiences.
Showcase a passion for leveraging technology to drive business success and societal impact.