Job Summary

Responsibilities : Design and implement scalable and efficient architectures using Azure Kore Agent Assist and Kore.AI to meet business requirements.

Collaborate with cross-functional teams to gather and analyze requirements ensuring alignment with organizational goals.

Develop and optimize data models to support advanced analytics and decision-making processes.

Provide technical expertise in integrating Kore.AI solutions with existing systems to enhance automation and user interaction.

Ensure the security scalability and reliability of cloud-based solutions in a hybrid work environment.

Conduct regular code reviews and provide guidance to development teams to maintain high-quality standards.

Create detailed technical documentation including architecture diagrams and solution designs for seamless implementation.

Monitor and troubleshoot system performance identifying and resolving issues proactively.

Stay updated with the latest advancements in Azure Kore.AI and related technologies to recommend creative solutions.

Collaborate with stakeholders to ensure the delivered solutions meet business objectives and user expectations.





Provide mentorship and knowledge sharing to team members to foster a culture of continuous learning.

Participate in project planning and estimation activities to ensure timely delivery of solutions.

Drive the adoption of best practices in software development cloud computing and data modeling.

Qualifications : Possess in-depth knowledge and hands-on experience with Azure Kore Agent Assist and Kore.AI.

Demonstrate expertise in designing and implementing complex data models for analytics and reporting.

Exhibit strong problem-solving skills and the ability to troubleshoot technical issues effectively.

Showcase excellent communication and collaboration skills to work with diverse teams.

Have a proven track record of delivering scalable and secure cloud-based solutions.

Display a commitment to staying updated with emerging technologies and industry trends.

Certifications Required Microsoft Certified : Azure Solutions Architect Expert Kore.AI Developer Certification

📌 Architect (Kolkata)
🏢 Cognizant
📍 Kolkata