Job Title: Admin / Front Office Executive

Organization : Special Child Therapy Centre (Occupational Therapy / Speech Therapy / Special Education / ABA Centre)

Job Summary

We are seeking a responsible and organized Admin Executive to manage daily operations, front desk activities, appointment scheduling, and coordination between parents and therapy professionals in a child development and therapy center.

Key Responsibilities Front Office & Parent Handling

- Welcome parents and visitors in a professional manner
- Handle phone calls, WhatsApp queries, and walk-in inquiries
- Provide information about therapy services (OT, Speech, Special Education, ABA)
- Maintain a friendly and supportive environment for parents of special children

Scheduling & Coordination

- Manage therapy appointment schedules for children
- Coordinate between Occupational Therapists, Speech Therapists, Special Educators, Psychologists
- Reschedule or adjust sessions when required
- Maintain daily attendance and therapy timetable

Administrative Work

- Maintain child records, files, reports, and documentation
- Update admission forms, consent forms, and therapy records
- Prepare basic reports (daily attendance, session tracking, billing sheets)
- Maintain confidentiality of child data

Billing & Fees Management

- Collect fees and issue receipts
- Maintain payment records and pending dues list




- Coordinate with accountant for monthly reports

Center Management Support

- Manage inventory (therapy materials, stationery, assessment tools)
- Ensure cleanliness and readiness of therapy rooms
- Assist in smooth functioning of center operations

Parent Coordination

- Share daily updates with parents (as guided by therapists)
- Support in admission process and counseling coordination
- Handle feedback and basic grievance management

Required Skills & Qualifications

- Graduate in any stream (preferred: Commerce / Administration / Psychology background)
- Positive communication skills (Hindi & basic English)
- Experience in clinic, hospital, or therapy center preferred
- Ability to handle children-friendly environment
- Strong organizational and multitasking skills

Preferred Experience

- 0-3 years experience in hospital / clinic / therapy center / school admin
- Familiarity with autism / special needs children is an advantage

Salary Range (India - Typical)

- ₹10,000 - ₹15,000/month (depending on experience & city)

Important Soft Skills

- Patience and empathy towards special children and parents
- Calm behavior under pressure
- High responsibility and confidentiality
- Team coordination mindset

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Administration Assistant (Kanpur)
🏢 Mamatava Autism Center
📍 Kanpur