Date live: 06/24/2026

Business Area: GTIS

Area of Expertise: Technology

Contract: Permanent

Reference Code: JR-(phone hidden)

Join us as a “SharePoint Support Engineer " at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.

You may be assessed on the key critical skills relevant for success in role, such as experience with, skills to meet business requirement as well as job-specific skillsets.

To be successful as a “SharePoint Support Engineer ", you should have experience with: Basic/ Essential Qualifications :

- Service First driven Incident/Problem and Change Management,
- Advanced SharePoint Online and One Drive Technical User Assistance and Coaching.
- Fault finding Power App/automates and more advance Power Platform.
- Comprehensive M365 and Office Application Knowledge and interrelations.
- Full SharePoint Online Service Management and Admin Portal.
- PowerShell and Process Automation Design, (Application Lifecycle Management).
- Relevant Microsoft Certifications.

Desirable skillsets/ good to have :

- Co-Pilot, Co-Pilot studio, ALM model, Security and Compliance, Entra ID, Power Platform Center of Excellence and Governance, AI models in Power Platform,Connectors, AI Builders.
- SharePoint Online Site Design HTML, CSS, JS, JSON, Power Apps, Power Automate development.
- PowerShell scripting, MS Graph, SPFx, Microsoft Evergreen updates.
- Forms, Planner and other M365 Apps, Logic Apps, App registration, Azure key Vaults.
- Purview Audit, DLP and Records Management wrt SharePoint and One Drive.
- Requirements Analysis.

This role will be based out of Pune.

Purpose of the role





To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Accountabilities

- Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.
- Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
- Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
- Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.
- Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.
- Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.

Assistant Vice President Expectations

- To advise and influence decision making,



contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
- Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
- OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify recent directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Collaborate with other areas of work, for business aligne

📌 Sharepoint Support Engineer (Pune)
🏢 Barclays
📍 Pune