About DP World - DP WORLD is a global provider of end-to-end supply chain solutions. With a dedicated, diverse, and professional workforce comprising more than 106,500 employees from 158 nationalities across 73 countries and six continents, DP World stands at the forefront of driving trade to new heights.

Our diverse businesses comprise of Ports and Terminals, Marine Services, Logistics, and Technology. By merging our global infrastructure with local expertise, we are forging a seamless and efficient end-to-end supply chain system that is not only robust but also poised for the future. - About DP World Global Service Centre

DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade.

Role Purpose :

- Designation**: Sr. Specialist - Master Data Management, Stablecoin

Base Location : Navi Mumbai

Reporting to : Assistant Manager/Sr. Manager

Key Role Responsibilities :

- Conduct client and partner onboarding, collecting required KYC documentation and information for due diligence purposes.

- Collaborate with Compliance teams to ensure onboarding activities adhere to applicable regulations, internal policies, and industry standards.





- Manage the integration of payment services for clients and provide guidance throughout the setup and onboarding process.

- Serve as a primary point of contact for onboarding-related queries and escalations.

- Collaborate with Sales, Legal, Compliance, and Technical teams to ensure seamless onboarding execution.

- Stay informed about industry trends, regulations, and best practices and incorporate them into onboarding procedures.

- Lead Master Data Management operations across Customer, Vendor, Item, and related master data domains.

- Drive governance, standardization, and continuous improvement initiatives to strengthen enterprise data quality and operational controls.

- Ensure master data accuracy, completeness, consistency, and compliance with business standards.

- Design and implement validation controls, dependency checks, and governance mechanisms.

- Ensure compliance with audit, risk management, and regulatory requirements related to master data governance.

- Act as a functional SME for Oracle Fusion, CRP, and Stablecoin Platform MDM processes.

- Manage data migration, harmonization, cleansing, and transformation activities with mínimal business disruption.

- Support ERP transformation projects, UAT/SIT cycles, cutover activities, and go-live stabilization support.

- Support strategic business initiatives involving master data, integrations, and system enhancements.

- Collaborate with IT, Regional Business Teams,



Project Managers, and external stakeholders on system enhancements and process optimization initiatives.

- Lead root-cause analysis and resolution planning for critical master data issues, interface failures, and operational escalations.

- Manage stakeholder communication during critical operational and project-related activities.

- Develop and monitor dashboards, KPIs, SLA metrics, onboarding reports, and governance reports for leadership review.

- Prepare and provide regular operational updates and management reports on onboarding progress, data quality, and service performance.

- Drive automation initiatives leveraging Power Automate, VBA, workflow tools, or other digital solutions to improve productivity and reduce manual dependency.

- Identify opportunities for process simplification, standardization, and operational excellence across the MDM function.

- Promote a culture of continuous improvement through innovation and automation.

- Mentor and guide Associates, Sr. Associates, and Specialists on process standards, issue resolution, and best practices.

- Support onboarding and training of new team members and provide ongoing functional guidance.

- Participate in defining future-state MDM processes, governance models, and operational roadmaps. - Skills & Competencies :

- Solid expertise in Master Data Governance, Data Quality Management, and ERP master data lifecycle processes.

- Advanced understanding of Oracle Fusion master data architecture and cross-system integrations.

- Strong experience in handling enterprise-level data migration, harmonization, and transformation activities.

- Hands-on experience with automation and workflow solutions such as Power Automate, VBA, or similar techn

📌 Senior Specialist - Forwarding Master Data Management - Global Service Centre (Maharashtra)
🏢 DP World
📍 Maharashtra