Role Summary: The Admin Manager serves as the operational lead for the branch, responsible for ensuring total adherence to standard operating procedures, maximizing student retention, and driving efficient financial collections. This role requires a professional focused on high-frequency follow-ups and exact data management to maintain branch excellence.
Key Responsibilities:
- Manage daily training operations, including scheduling and resource allocation across different batches.
- Monitor instructional performance to identify gaps and ensure quality standards are met through regular reviews.
- Oversee the collection process to ensure specific daily and monthly financial targets are achieved on time.
- Act as the primary point of contact for resolving student grievances and improving overall satisfaction.
- Analyze enrollment and dropout data to implement effective retention strategies.
- Supervise and provide daily task checklists for support staff including reception, maintenance, and office assistance.
- Manage branch expenditures and ensure all facility infrastructure and equipment are maintained in peak condition.
- Enforce strict safety and operational protocols within specialized laboratories and classrooms.
- Participate in mandated daily huddles and weekly leadership reviews to report on key metrics and resolve operational roadblocks.
Key Performance Indicators:
- Achievement rate of daily and monthly collection targets.
- Student retention percentage and timely resolution of complaints.
- Audit scores for adherence to standard operating procedures.
- Uptime and maintenance status of branch infrastructure and equipment.
Qualifications and Skills:
- 3 to 8 years of experience in office administration or operations, preferably in the training or service sector.
- Strong proficiency in digital reporting tools, including spreadsheets and management software.
- Disciplined mindset with a focus on verification and execution of assigned tasks.
- Effective communication skills in Hindi and relevant local languages to manage students and staff.
Pay: From ₹30,000.00 per month
Benefits :
- Cell phone reimbursement
- Provident Fund
Work Location: In person
📌 Admin Manager (Pune)
🏢 RVM CAD
📍 Pune
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