Job Title: Sales Manager

Purpose of the Job :

- To lead and manage the Sales Team to achieve booking and revenue targets.
- To build and maintain strong client relationships.
- To ensure smooth operations from lead generation to post-sale customer satisfaction.
- To implement company sales strategy and maintain brand standards at every customer touchpoint.

A. Role Towards Customer :

- Supervise and guide Sales Executives in handling walk-ins, telephonic, and digital inquiries effectively using CRM software.
- Ensure every inquiry is captured accurately in CRM and tracked through each stage of the sales funnel.
- Review and monitor lead responses, follow-ups, and site visit scheduling efficiency.
- Personally handle high-value clients and VVIP customers, ensuring personalized and professional experience.
- Ensure that clients are provided with accurate project details — layout, master plan, pricing, payment schedule, and bank finance support.
- Oversee site presentation quality — ensure brochures, layout plans, mock-up flat, and walkthrough presentations are always ready and updated.
- Resolve escalated client issues promptly and professionally.
- Maintain high standards of customer service and relationship management throughout the buying cycle.

B. Role Towards Team Management :

- Lead, motivate, and mentor 4-5 Sales Executives to achieve individual and team sales targets.
- Conduct daily team meetings to review inquiries, site visits, and follow-up actions.
- Train and develop team members on communication, objection handling, negotiation, and CRM updates.
- Ensure all team members follow SOPs for site visit handling, enquiry documentation, and post-visit follow-up.
- Review daily call reports, CRM updates, and sales performance dashboards.




- Allocate leads to team members and ensure balanced distribution and timely response.
- Set weekly and monthly sales goals and monitor progress regularly.

C. Role Towards Post-Sales & Coordination :

- Ensure timely submission of booking forms, cheques, and client documentation to the Post-Sales Team.
- Coordinate with Post-Sales and Legal Teams for smooth agreement processing and client handover experience.
- Follow up with bankers and ensure that loan processes and disbursements happen on schedule.
- Coordinate with the Engineering & Quality Team for possession readiness and client inspections.
- Support the team in resolving customer queries until possession is completed.

D. Role Towards Marketing :

- Share insights from customer interactions to improve marketing communication, creatives, and campaigns.
- Provide continuous feedback on marketing leads (digital, portal, walk-ins, events).
- Suggest effective marketing strategies, event ideas, and promotional activities to boost lead quality.
- Ensure branding material availability at the site (brochures, hoardings, signage, etc.) and maintain display standards.
- Represent the company at events, exhibitions, and launch functions as a brand spokesperson.

E. Role Towards Management :

- Prepare and submit Daily, Weekly, and Monthly Sales Reports with analysis and recommendations.




- Share strategic insights on pricing, offers, and market trends for management decision-making.
- Suggest improvements in sales processes, client experience, and CRM utilization.
- Ensure compliance with company policies, systems, and reporting structures.
- Maintain a positive brand image and ensure all sales activities align with Shanika Group’s core values and standards.

F. Key Deliverables / Performance Measures :

- Achievement of monthly and quarterly booking targets.
- Team performance and conversion ratios (Lead to Visit, Visit to Booking).
- Accuracy and timeliness of CRM data entries.
- Client satisfaction index and referral ratio.
- Market intelligence reporting quality.
- Training and development of team members.

G. Reporting Structure :

- Daily Sales Report (DSR)
- Weekly Review Summary (WRS)
- Monthly Target vs. Achievement Report
- Competition Analysis Report

J. Mandatory Skills Required :

- Strong leadership and team motivation skills.
- Proven track record of achieving sales targets in real estate.
- Excellent negotiation and closing skills.
- In-depth knowledge of the local property market.
- Excellent communication and presentation abilities.
- Ability to manage multiple clients and projects simultaneously.

K. Computer Skills :

- Proficient in MS Office (Excel, Word, PowerPoint)
- Robust knowledge of CRM software and reporting systems

L. Personal Attributes :

- Confident, proactive, and target-driven.
- High level of integrity and professionalism.
- Strong decision-making and problem-solving ability.
- Team-oriented with a customer-first attitude.

Pay: ₹20,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Sales Manager (Chharapatti)
🏢 Shanika Group
📍 Chharapatti