Job Information : Industry

- IT Services

Current Openings

- 1

Job Type

- Full time

Work Experience

- 3-4 years

Salary

- 4 to 4.5 LPA

Date Opened

- 07/21/2026

Hiring Manager

- Avneet Kaur

City

- Bangalore North

State/Province

- Karnataka

Country

- India

Zip/Postal Code

- 560024

Job Description - Junior IT Administrator

- We are looking for a motivated and enthusiastic Junior IT Administrator to join our IT team and provide first-level technical support across the organization. This role is ideal for someone with a strong foundation in IT support who is eager to learn and grow in areas such as Microsoft 365, Azure, endpoint management, networking, and IT operations. -**:

- Key Responsibilities**

End-User Support - Provide Level 1/2/3 IT support for hardware, software, printers, and peripheral devices.- Resolve user incidents and service requests within agreed SLAs.

- Escalate complex issues to senior team members when required.

- Assist users with remote support and troubleshooting. - Microsoft 365 Administration

- Assist in administering Microsoft 365 services, including:

- Exchange Online

- Microsoft Teams

- SharePoint Online

- OneDrive

- Microsoft Entra ID (Azure AD)

- Microsoft Intune (basic administration)

- Responsibilities include:

- User account creation and management

- Password resets

- License assignment

- Distribution groups

- Shared mailboxes- Basic permission management - User Onboarding & Offboarding

- Create and configure user accounts.

- Provision laptops and workstations.

- Configure Microsoft 365 accounts.

- Prepare new employee devices.





- Disable accounts and recover company assets during offboarding.

- Maintain onboarding and offboarding documentation. - Device & Endpoint Management

- Configure desktops and laptops.

- Assist with Microsoft Intune device enrollment.

- Monitor device compliance.

- Perform routine system maintenance and patching.

- Maintain hardware inventory. - IT Operations

- Monitor IT systems and respond to alerts.

- Perform routine health checks on infrastructure.

- Assist with backups and recovery procedures.

- Support software deployments and upgrades.

- Maintain IT asset records and documentation.

- Follow IT security policies and operational procedures. - Networking Support

- Assist with basic networking tasks.

- Troubleshoot connectivity issues.

- Support VPN configuration and remote access.

- Assist with Wi-Fi, DNS, DHCP, and printer configuration. - Documentation

- Update IT documentation and knowledge base articles.

- Document recurring issues and resolutions.

- Maintain asset registers and support records. - Continuous Learning

- Learn Microsoft Azure, Microsoft 365, Intune, and cloud technologies.

- Participate in internal training and certification programs.





- Stay updated with current technologies and IT best practices.

- Support automation and process improvement initiatives where applicable. - Required Skills & Experience - 2-4 years of experience in IT Support, Helpdesk, or System Administration.- Good understanding of Windows 10/11 and Microsoft Office.- Knowledge of Microsoft 365 administration.- Familiarity with Microsoft Entra ID (Azure AD).

- Basic networking knowledge (DNS, DHCP, VPN, TCP/IP).

- Basic understanding of Active Directory.

- Experience with laptop and desktop troubleshooting.

- Strong problem-solving and communication skills.- Ability to prioritize tasks and work in a fast-paced environment.-

- Virtual Machines Troubleshooting - Preferred Qualifications

- Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.

- Microsoft Fundamentals certifications (MS-900, AZ-900, SC-900) are an advantage.

- Exposure to Microsoft Intune or Azure is desirable.

- Experience with ticketing systems such as ManageEngine, Jira, Zendesk, or ServiceNow is preferred. - Role Expectations

- The Junior IT Administrator will:

- Deliver timely and professional IT support to employees.

- Take ownership of assigned support requests until resolution.

- Follow established IT processes and security standards.

- Collaborate effectively with senior team members.

- Demonstrate a willingness to learn and continuously develop technical skills.

- Maintain a customer-focused attitude while ensuring high-quality service delivery.

- Contact Details

📌 Junior IT Administrator (Bengaluru)
🏢 Valenta
📍 Bengaluru