The Cashier is responsible for handling customer billing, cash and digital transactions, maintaining billing accuracy, and ensuring a smooth checkout experience. The role requires excellent customer service skills, attention to detail, and adherence to company policies regarding cash management and financial controls. Key Responsibilities A. Customer Service & Billing - Welcome customers courteously and professionally. - Generate accurate bills using the POS system. - Process customer orders and ensure correct billing. - Assist customers with payment-related queries. - Inform guests about ongoing offers, promotions, and loyalty programs. - Ensure a quick and efficient checkout experience. B. Cash & Payment Management - Accept and process payments through cash, UPI, cards, wallets, and other approved payment modes. - Verify cash received and return the correct balance to customers. - Maintain accuracy in all financial transactions. - Ensure proper documentation of void bills, refunds, and discounts as per company policy. - Safeguard cash, billing stationery, and payment devices. C. POS Operations - Operate the Point-of-Sale (POS) system efficiently. - Ensure all menu items and prices are correctly reflected in the billing system. - Report POS errors or technical issues immediately to the supervisor. - Generate required sales and transaction reports. D. Cash Reconciliation & Reporting - Reconcile cash, digital payments, and sales at the end of each shift.



- Prepare daily cash summaries and settlement reports. - Submit cash and supporting documents to authorised personnel as per SOP. - Report discrepancies immediately to the Store Manager. E. Compliance & Controls - Follow company SOPs related to billing, cash handling, and financial controls. - Ensure confidentiality of financial information. - Comply with audit requirements and documentation standards. - Adhere to company policies regarding discounts, complimentary items, and cancellations. F. Coordination - Coordinate effectively with stewards, kitchen staff, and managers to ensure order accuracy. - Support front-of-house operations during peak business hours. - Assist in managing customer queues and maintaining service efficiency. Customer Service - Customer Complaint Resolution related to billing. - Checkout Processing Time. - Customer Satisfaction Score (where applicable). Skills & Competencies - Numerical accuracy and attention to detail. - Customer service orientation. - Integrity and accountability. - Effective communication skills. - Ability to work under pressure during peak hours. - Basic knowledge of cash handling and financial controls. - Teamwork and coordination. Working Conditions - Rotational shifts, weekly offs. - Standing for extended periods. - Rapid-paced restaurant/QSR environment. Work Location: In person Pay: From ₹14,000.00 per month Work Location: In person

📌 Cashier (Indore)
🏢 Zouth
📍 Indore