Job Title : Service Advisor and Spares In-charge Company : Bharani Motors (Authorized Dealer for Euler Motors) Location : Salem, Tamil Nadu

Job Type : Full-Time Experience Required : 0-5+ years in EV/automobile

Role Overview : The Service and Spares Advisor is responsible for coordinating vehicle service activities and managing spare parts requirements to ensure timely repairs, customer satisfaction, and smooth workshop operations.

Key Responsibilities :

- Act as the first point of contact for customers visiting the service center
- Understand customer complaints and accurately record job cards
- Explain service requirements, repair timelines, and cost estimates to customers
- Coordinate with technicians to ensure timely completion of service jobs
- Update customers on job status and delivery time
- Ensure high levels of customer satisfaction and handle service-related queries

Spares Management :

- Identify and arrange required spare parts for service jobs
- Maintain spares inventory and ensure availability of fast-moving parts
- Raise spares indent/orders as per requirement
- Coordinate with OEM / suppliers for timely spares procurement
- Maintain proper records of spares issuance and returns
- Avoid service delays due to non-availability of parts





Documentation & Reporting :

- Prepare and maintain job cards, invoices, and service records
- Update service and spares data in DMS / ERP systems
- Track warranty claims and assist in claim documentation
- Prepare daily and monthly service & spares reports

Skills & Competencies :

- Good knowledge of vehicle service processes and spare parts
- Strong communication and customer-handling skills
- Basic computer knowledge (MS Excel, DMS/ERP systems)
- Ability to coordinate between customers and technicians.
- Attention to detail and problem-solving skills

Qualification & Experience :

- Diploma / ITI / Graduate (Mechanical / Automobile preferred)
- 1-3 years of experience in service advisory or spares handling
- Experience in Automobile / Two-Wheeler / Three-Wheeler / EV industry preferred

What We Offer :

- Stable job with growth opportunities
- Performance-based incentives
- Training and support
- Professional work setting

Job Types : Full-time, Permanent

Pay: From ₹12,000.00 per month

Benefits :

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off

Work Location: Hybrid remote in Salem, Tamil Nadu

📌 Service Advisor and Spares In-charge (Salem)
🏢 Bharani Motors
📍 Salem