Job Title

Front Desk Receptionist / Patient Coordinator

Location

Indore - Sahaj Hospital / Asthiva

Salary Range

₹15,000 - ₹25,000 per month (based on experience & skills)

Experience Required

- Minimum 6 months experience in a hospital, clinic, healthcare setup, or hotel front desk :

- Experience as a Patient Coordinator or Hospital Receptionist will be preferred

Job Responsibilities

- Greet patients and visitors in a polite, professional, and welcoming manner
- Manage front desk operations including patient registration, appointment scheduling, and enquiries
- Coordinate with doctors, nurses, and hospital departments for smooth patient flow
- Handle phone calls, WhatsApp enquiries, and walk-in patients efficiently
- Maintain patient records, files, and basic billing or documentation as required
- Explain hospital services, procedures, and appointment details to patients
- Ensure proper communication between patients and medical staff
- Maintain cleanliness, discipline,



and professionalism at the reception area
- Handle basic administrative tasks and daily front desk reporting

Required Skills & Qualifications

- Good communication skills (Hindi & basic English preferred)
- Pleasant personality with patient-handling ability
- Basic computer knowledge (MS Word, Excel, hospital software if any)
- Ability to multitask and work under pressure
- Customer service-oriented mindset
- Well-groomed and skilled appearance

Preferred Background

- Prior experience in hospital / clinic / diagnostic center / hotel reception :

- Knowledge of patient coordination and healthcare front desk processes

Working Hours

As per hospital shift schedule (including rotational shifts if required)

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

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