Job Summary : The Receptionist is responsible for managing the front desk, welcoming visitors, handling phone calls, and providing administrative support to ensure smooth office operations.
Key Responsibilities:
- Greet and welcome visitors, clients, and guests in a professional manner.
- Answer, screen, and direct incoming phone calls to the appropriate departments.
- Manage the reception area and maintain a clean and organized front desk.
- Handle incoming and outgoing mail, courier services, and deliveries.
- Schedule appointments, meetings, and conference room bookings.
- Maintain visitor records and issue visitor passes when required.
- Provide basic information regarding the company's services and policies.
- Assist with administrative tasks such as filing, data entry, photocopying, and document management.
- Coordinate with different departments to facilitate smooth communication.
- Monitor office supplies and place orders when necessary.
- Handle customer inquiries and resolve basic concerns professionally.
- Maintain confidentiality of company and visitor information.
Required Skills :
- Excellent verbal and written communication skills.
- Professional appearance and positive attitude.
- Robust organizational and multitasking abilities.
- Proficiency in MS Office (Word, Excel, Outlook).
- Good telephone etiquette and customer service skills.
- Ability to work independently and as part of a team.
Qualification:
- Minimum 12th Pass or Graduate.
- Previous experience as a Receptionist, Front Desk Executive, or Customer Service Representative is preferred.