Key Responsibilities

- Patient Registration & Check-In : Welcoming patients, verifying insurance details, and updating medical records.
- Appointment Scheduling : Coordinating, rescheduling, and cancelling appointments for various departments.
- Customer Service : Acting as the first point of contact for patients and visitors, handling inquiries with empathy and professionalism.
- Administrative Support : Managing phone calls, directing patient flow, and maintaining an organized, clean reception area.
- Billing & Insurance : Assisting with billing inquiries and coordinating with third-party administrators.

Required Skills and Qualifications

- Communication : Excellent verbal and interpersonal skills to handle diverse patient types.
- Technical Skills : Proficiency in computer systems, including hospital information systems and scheduling software.
- Organization : Ability to multitask in a fast-paced setting.

Pay: ₹12,000.00 - ₹27,000.00 per month

Education :

- Bachelor's (preferred)

Experience :

- Healthcare management: 1 year (preferred)

Work Location: In person

📌 Front Desk Coordinator (Samana)
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📍 Samana