- Handle inbound and outbound customer calls for international clients
- Resolve customer queries and provide accurate information
- Maintain high levels of customer satisfaction
- Follow company processes and quality standards
- Document customer interactions properly in the system
- Escalate unresolved issues to the concerned department when required
Requirements :
- Minimum 1 year of experience in International Voice Process / Customer Service
- Excellent English communication skills (spoken and written)
- Strong listening and problem-solving abilities
- Comfortable working in rotational/night shifts
- Basic computer knowledge
- Immediate joiners preferred
- Experience in BPO / Call Center industry
- Solid customer handling skills
- Positive attitude and professional behavior
- Ability to work in a fast-paced environment
Salary & Benefits
- Attractive salary package
- Performance incentives
- Friendly work environment
- Career growth opportunities
How to Apply
Short Indeed Version
Hiring: International Customer Service Executive - Voice Process Location: Ahmedabad
We are looking for experienced Customer Service Executives with prior experience in International Voice Process (Pure Voice Support).
Requirements :
- Minimum 1 year international voice experience
- Excellent English communication
- Customer handling skills
- Comfortable with rotational/night shifts