Key Responsibilities :

- Handle complete Air & Sea Export CS, Documentation and operations :

- Coordinate with shippers, airlines, shipping lines, transporters, CHA, and overseas agents

- Prepare and verify export documents:

- Bill of Lading (B/L)

- Air Waybill (AWB)

- Certificate of Origin, etc.

- Follow up for booking confirmation with airlines & shipping lines

- Track shipments and update customers regularly

- Ensure timely cargo movement and documentation submission

- Coordinate for customs clearance with CHA

- Handle pre-alerts and send shipping documents to overseas agents

- Resolve shipment-related queries and service issues

- Maintain proper records in system (ERP / CargoWise / Logisys etc.)

- Ensure compliance with export regulations and company SOPs

Required Skills & Competencies :





- Good knowledge of Air Freight & Ocean Freight export procedures :

- Understanding of Incoterms (FOB, CIF, EXW, DDP etc.)

- Strong coordination and communication skills

- Ability to handle multiple shipments simultaneously

- Basic knowledge of customs regulations

- Proficiency in MS Excel & freight software

Job Types : Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Advantages :

- Cell phone reimbursement
- Provident Fund

Application Question(s):

- 3-5 yrs experience in Export Customer Service for Freight Forwarding company

Work Location: In person

📌 Export Customer Service- Freight Forwarding (Dwarka)
🏢 Flomic Global
📍 Dwarka