Job Title : Customer Service Executive - Voice Process

Location : Thane, Mumbai Process : Voice Customer Support

Job Summary

We are hiring Customer Care Executives for the North America Voice Process. The role involves providing customer support and basic technical troubleshooting assistance while delivering an excellent customer experience.

Key Responsibilities

- Handle inbound customer calls for North America
- Provide technical troubleshooting support
- Resolve customer queries efficiently and professionally
- Maintain high standards of customer satisfaction
- Follow process guidelines and quality benchmarks

Eligibility Criteria

- Qualification : HSC / Any Graduate
- Experience : Minimum 6 months of customer service experience
- Communication Skills : Excellent English communication (C1 / C2 level)

Job Details

- Shift :



24×7 Rotational Shifts
- Working Days : 5 days working, 2 rotational week-offs
- Joining : Immediate
- CTC : Up to ₹38,000 in-hand (based on profile)

Job Types : Full time, Permanent, Fresher

Pay: ₹15,000.00 - ₹38,000.00 per month

Benefits :

- Provident Fund

Application Question(s):

- Are you comfortable with 24*7 rotational shift ?

Education :

- Higher Secondary(12th Pass) (preferred)

Experience :

- Customer service: 1 year (preferred)

Language :

- English (preferred)

Location :

- Thane, Maharashtra (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person

📌 Customer Care Executive (Thane)
🏢 Precise Infotech Solution
📍 Thane