13 Nov
|
Ryvanta Solutions
|
Jaipur
13 Nov
Ryvanta Solutions
Jaipur
Client Servicing Executive - Weddings
Location : Tonk Road, Jaipur
Job Type : Full-Time (Work from Office + Client Meetings + On-Site Event Execution) Experience : 1-3 Years Industry : Wedding Planning | Event Management | Hospitality
About the Role
We are looking for a dynamic and customer-focused Client Servicing Executive to manage client relationships, conduct consultations, create presentations, and coordinate with internal teams to deliver exceptional wedding experiences.
Key ResponsibilitiesClient Relationship Management
- Conduct discovery meetings to understand client requirements, preferences, budget, and expectations.
- Build and maintain long-term relationships with prospective and existing clients.
- Ensure a premium customer experience throughout the client journey.
Sales & Client Consultation
- Present company services, wedding planning solutions, design capabilities, and execution processes.
- Conduct client presentations and pitch meetings.
- Understand client needs and recommend suitable wedding concepts and service offerings.
- Assist in converting inquiries into confirmed projects.
Proposal & Presentation Management
- Create professional client presentations using Canva.
- Present mood boards, wedding themes, concepts, and previous project portfolios.
- Coordinate with the design team to develop customized proposals.
- Modify presentations and proposals based on client feedback.
Coordination & Follow-Up
- Maintain client records, meeting notes, and follow-up schedules.
- Coordinate with design, operations, production, and execution teams.
- Ensure accurate communication of client requirements to internal stakeholders.
- Track project progress and client approvals.
Venue Visits & Event Execution
- Attend venue recce, client meetings, and site visits.
- Support wedding execution teams during events.
- Ensure client expectations are met during setup and event delivery.
- Resolve client concerns professionally and efficiently.
Required SkillsCore Skills
- Client Servicing
- Customer Relationship Management (CRM)
- Client Coordination
- Wedding Planning Support
- Event Management
- Hospitality Management
- Sales Coordination
- Lead Management
- Proposal Development
- Follow-Up Management
Technical Skills
- Canva
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Presentation Creation
- Documentation & Reporting
Soft Skills
- Excellent Communication Skills
- Presentation Skills
- Negotiation Skills
- Relationship Management
- Coordination & Multitasking
- Problem Solving
- Time Management
- Customer Service Excellence
Qualifications :
- Bachelor's Degree in Event Management, Hospitality, Marketing, Business Administration, or related field.
- 1-3 years of experience in Client Servicing, Hospitality, Luxury Events, Wedding Planning, Customer Success, or Sales.
- Experience conducting client presentations and handling customer interactions.
- Strong interpersonal and stakeholder management skills.
- Willingness to travel for client meetings, venue visits, and event execution.
Why Join Us?
- Chance to work on luxury weddings and premium events.
- Exposure to high-profile clients and destination wedding projects.
- Career growth opportunities in the wedding and event management industry.
- Collaborative, creative, and fast-paced work environment.
- Opportunity to work closely with design, production, and client servicing teams.
- Hands-on experience in managing end-to-end wedding experiences.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Customer Support Executive (Cse) (Jaipur)
🏢 Ryvanta Solutions
📍 Jaipur