Job Title: Customer Relationship Executive (Telecaller - Financial Services)

Location: [Add Location]

Experience Required: 6 months (Telecalling / Customer Service)

Employment Type: Full-time

Job Summary : Key Responsibilities :

- Make outbound calls to potential and existing customers to promote financial products/services
- Handle inbound customer inquiries and provide accurate information
- Build and maintain solid relationships with clients
- Understand customer needs and offer suitable financial solutions
- Follow up on leads and convert them into sales opportunities
- Maintain customer database and update records regularly
- Achieve daily/weekly/monthly calling and sales targets
- Resolve customer queries and complaints in a professional manner
- Ensure compliance with company policies and financial regulations

Required Skills :

- Good communication and interpersonal skills
- Basic understanding of financial services (loans, insurance, credit cards, etc.)




- Ability to convince and negotiate effectively
- Strong customer handling skills
- Basic computer knowledge (MS Office, CRM tools preferred)
- Ability to work in a target-driven environment

Eligibility Criteria :

- Minimum qualification: 12th Pass / Graduate
- 0- 6 months experience in telecalling or customer service (financial services preferred)
- Freshers with strong communication skills can also be considered

Job Types : Full-time, Permanent, Internship Contract length: 12 months

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits :

- Cell phone reimbursement

Ability to commute/relocate:

- Kankarbagh, Patna, Bihar: Reliably commute or planning to relocate before starting work (preferred)

Experience :

- Cold calling: 1 year (preferred)

Work Location: In person

📌 Customer Service Representative (Kankarbagh)
🏢 PROTAX PROTECT SERVICES PRIVATE
📍 Kankarbagh