13 Nov
|
Career Crox
|
Thane
Title : Customer Support Executive
Working Days : 5 Days Working Qualification : Undergraduate / Graduate Experience : Fresher Salary : ₹15,000 - ₹25,000 (In-hand) Location : Thane, Mumbai
We are hiring Customer Support Executives for multiple processes. This role is ideal for freshers and undergraduates with average English communication skills who are willing to build a career in customer service.
Roles & Responsibilities :
- Provide accurate information regarding products and services
- Resolve customer issues efficiently and professionally
- Maintain records of customer interactions
- Follow process guidelines and quality standards
- Escalate complex issues to the concerned team
- Ensure customer satisfaction and service excellence
Eligibility & Skills Required :
- Fresher-friendly role
- Average English communication skills required
- Hindi speaking mandatory
- Basic computer knowledge
- Good listening and problem-solving skills
- Willing to work in rotational shifts
Job Types : Full time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits :
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10?
- How many months of experience to you have in calling related domain?
- What is your current in - hand salary?
- Are you okay with sales role as well for higher incentives?
Education :
- Higher Secondary(12th Pass) (preferred)
Language :
- English (preferred)
Location :
- Thane, Maharashtra (preferred)
Work Location: In person
📌 Customer Support Executive (Thane)
🏢 Career Crox
📍 Thane