Develop and maintain strong relationships with existing customers.
- Proactively connect with existing clients to understand their needs and ensure repeat orders.
- Serve as the primary point of contact (PPOC) for customer inquiries, requirements, and feedback.
- Collaborate with internal teams to ensure customer satisfaction and address any challenge promptly.
- Prepare regular reports on customer feedback and service issues.
- Assist in development and implementation of customer retention strategies.
- Conduct customer satisfaction surveys and analyze the data to inform management for improvement.
Job Types : Full time, Permanent
Pay: ₹28,000.00 - ₹38,000.00 per month
Benefits :
- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)