About Ode Spa : Ode Spa is a premium wellness and spa brand focused on delivering exceptional relaxation and beauty services with high customer satisfaction standards.
Key Responsibilities :
- Handle inbound and outbound calls professionally
- Provide detailed information about spa services, packages, and offers
- Book, reschedule, and cancel appointments
- Follow up with customers for feedback and repeat bookings
- Maintain customer data in CRM system
- Handle customer queries and resolve complaints politely
- Coordinate with branch teams for smooth service delivery
- Achieve daily/weekly calling and booking targets
Required Skills :
- Good communication skills (English & Telugu/Hindi preferred)
- Pleasant and customer-friendly approach
- Basic computer knowledge
- Ability to handle targets
- Solid convincing and negotiation skills
Note : Saturday & Sunday working ( any of one weekday can be weekoff )
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Customer Care Agent (Hyderabad)
🏢 ridhira living pvt
📍 Hyderabad
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