Description : Job Summary**

- Interact with Insurance Carriers/ North America office counterparts on a regular basis to ensure accurate and complete documentation to support the offices in North America
- Communicate with the Client Servicing team in North America to better understand the request and comply with the requirements
- Support requests from North America offices by following the standard Operating Procedures when requesting Loss run reports from the insurance carriers, as well as preparing the pre-placement documents of Client Proposal Workbook, Exposure workbook & Loss run Summary
- To pay attention to detail when preparing the documentation
- Ensure adherence to compliance procedures

Principal Duties/Responsibilities**

- Handle mailbox as per process and timeliness
- Prioritize and organize work on daily basis as per business requirement
- Ensure adherence to compliance procedures
- Completing Mandatory training on time




- Work closely with onshore teams to ensure effective delivery of client service
- Ensure ongoing, effective relationships with stakeholders (Internal - Offices/External - Carrier’s)
- Participate and contribute to potential process improvement areas
- Deliver as per defined KPI's for the role - Maintain Quality, Productivity, Turnaround standards

Qualifications :

- Top 5 Competencies
- Focusing on Clients
- Working in Teams
- Driving Excellence
- Fostering Innovation
- Adapting to Change

Required Qualifications, Skills, Knowledge, Experience

Qualifications :**Any Graduate / Postgraduate/ MBA

Skills :

- Communication Skills - Written, Verbal and interpretation
- MS Office - MS Excel Basic
- Eye for detail
- Insurance Fundamentals
- Time Management

📌 North America - Renewal Services - Loss Runs - Evening (Mumbai)
🏢 WTW
📍 Mumbai