Job Title : BPO Customer Care Executive Location : Thane, Maharashtra Shifts : Rotational( Day& Night) Key Responsibilities :
- Handle inbound and/or outbound customer calls in a professional manner
- Address customer queries, concerns, and complaints with appropriate solutions
- Maintain accurate records of customer interactions in the system
- Follow company guidelines and processes for service delivery
- Provide product/service information to customers
Required Skills & Qualifications : Graduate in any discipline Excellent verbal and written communication skills in English. Fresher's are welcome Prior experience in BPO/Customer Service is an advantage
Pay: ₹30,000.00 - ₹35,000.00 per month
Advantages :
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- Would you be comfortable working in rotational (Day & Night) shifts?
- Would you be comfortable working from Thane - Maharashtra location?
- What is your current location?
- What is your highest qualification?
- Can you join immediately if selected?